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Privacy Policy

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Last Updated: August 31, 2026

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Chateau Luxe LLC, doing business as Chateau Luxe Salon and Chateau Luxe Academy (“Chateau Luxe,” “we,” “us,” or “our”), respects your privacy.

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This Privacy Policy explains how we may collect, use, disclose and manage information when you visit chateauluxesalon.com, contact us, book a service, purchase a package or membership, enroll in training or otherwise interact with Chateau Luxe online.

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1. Information We May Collect

Depending on how you interact with Chateau Luxe, we may collect information such as:

  • your name;

  • email address;

  • telephone number;

  • appointment and booking information;

  • service selections;

  • membership or package information;

  • Academy training inquiries or enrollment information;

  • messages submitted through website forms;

  • billing and transaction information;

  • communications with Chateau Luxe;

  • device, browser and website-usage information;

  • cookie and analytics information; and

  • other information you voluntarily provide.

Payment-card information may be processed directly by third-party payment processors rather than stored directly by Chateau Luxe.

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2. Information You Submit Through Forms

When you submit a contact form, booking form, consultation request or Academy inquiry, we may use the information you provide to:

  • respond to your inquiry;

  • schedule or manage appointments;

  • provide requested services;

  • communicate about an existing booking;

  • process enrollment or purchases;

  • provide customer support; and

  • maintain business records.

Please do not submit highly sensitive medical information through our general website contact form.

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3. How We Use Information

We may use information collected through the website to:

  • operate and improve the website;

  • provide beauty services and Academy programs;

  • process bookings and transactions;

  • manage memberships and prepaid packages;

  • communicate with clients and students;

  • respond to questions;

  • administer business policies;

  • maintain records;

  • detect or prevent misuse or fraud;

  • understand how visitors use the website;

  • comply with legal obligations; and

  • send marketing communications when permitted and when appropriate consent has been obtained.

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4. Booking and Account Information

When you book online, purchase a plan or interact with account-based website features, information may be processed through Wix or other service providers used to operate Chateau Luxe’s website and booking systems.

These providers may process information according to their own privacy policies and contractual obligations.

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5. Payment Processing

Payments made through the website may be processed by third-party payment providers.

Chateau Luxe may receive transaction details such as payment status, amount, date and limited billing information, but full payment-card information may be handled directly by the applicable payment processor.

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6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • operate essential website functions;

  • remember visitor preferences;

  • support booking and account functionality;

  • understand website traffic and performance;

  • improve user experience; and

  • support analytics or marketing features where enabled.

Some cookies are necessary for the website to function, while others may be optional.

Where a cookie-consent tool is provided, visitors can use the available settings to accept, decline or modify preferences for non-essential cookies.

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7. Analytics

We may use analytics tools to better understand how visitors interact with our website.

Analytics information may include information such as pages viewed, approximate location, device type, browser type, referring source and interactions with website content.

This information helps us evaluate website performance and improve the user experience.

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8. Marketing Communications

Chateau Luxe may send promotional email or text communications when you have provided the consent required for that communication.

Marketing consent is separate from the ability to book an appointment, submit a general inquiry or purchase a service.

You may unsubscribe from marketing emails using the unsubscribe link contained in the message.

Text-message opt-out instructions, when applicable, will be provided with the messaging program.

Transactional or service-related communications, such as appointment reminders or responses to your inquiry, may still be sent when necessary even if you opt out of promotional marketing.

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9. How We May Share Information

We may share information with service providers that help us operate Chateau Luxe, such as providers supporting:

  • website hosting;

  • online booking;

  • payment processing;

  • email or text communication;

  • analytics;

  • scheduling;

  • customer support;

  • business administration; and

  • security or fraud prevention.

We may also disclose information when reasonably necessary to comply with law, legal process, protect rights or safety, investigate misuse or complete a business transaction as permitted by law.

We do not intend to disclose personal information to third parties merely for unrelated purposes without an appropriate business or legal basis.

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10. Sale or Sharing of Personal Information

Chateau Luxe does not intend to sell personal information for money.

Certain advertising, analytics or website technologies may involve data transfers that can be treated as “sharing” or similar regulated activity under some privacy laws.

Where legally required and technically applicable, visitors may be provided with mechanisms to manage these preferences or opt out.

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11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining transaction and booking records, resolving disputes, enforcing agreements and meeting legal or accounting obligations.

Retention periods may vary depending on the type of information.

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12. Data Security

We use reasonable administrative, technical and organizational measures intended to protect information under our control.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

Please use caution when deciding what information to submit online.

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13. Your Privacy Choices

Depending on the circumstances and applicable law, you may request assistance regarding personal information associated with your interactions with Chateau Luxe.

Requests may include asking to review, correct or delete certain information, subject to applicable legal and operational exceptions.

You may also manage certain cookie preferences through the website’s privacy or cookie controls when available.

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14. California Privacy Rights

California residents may have additional privacy rights under applicable California law.

For businesses subject to the California Consumer Privacy Act and related regulations, these rights can include rights to know, access, correct or delete certain personal information, opt out of the sale or sharing of personal information, limit certain uses of sensitive personal information and receive equal service without unlawful discrimination for exercising privacy rights.

Whether a particular right applies depends on the law, the business and the information involved.

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15. Children’s Privacy

Chateau Luxe’s website is not directed to children for the purpose of collecting personal information.

Parents or legal guardians should contact us if they believe a child has submitted personal information through the website without appropriate authorization.

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16. Third-Party Websites and Services

Our website may link to or embed third-party services such as maps, social-media platforms, booking features, payment providers or other websites.

Those third parties may have their own privacy practices.

Chateau Luxe is not responsible for the privacy practices of third-party websites or services outside our control.

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17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices or legal requirements.

The current version and “Last Updated” date will be posted on this page.

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18. Contact Us

Questions or privacy-related requests may be submitted to:

Chateau Luxe Salon
4000 Birch Street, Suite 102
Newport Beach, CA 92660

Email: info@chateauluxesalon.com
Phone: (949) 478-5593

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